The bed is manufactured by Epeda exclusively for Sofitel and is only available for purchase through the SoBoutique Collection. Each bed is sold as a mattress and base unit and is made to order. Beds take approximately five weeks for delivery to Metropolitan France, Belgium, Luxemburg, Germany and Netherlands. Concerning all others countries, please contact us via email at: SOBoutique.fr@hotelsathome.com.

Or call our customer service (toll free for Europe*) at 00 800 1 763 4835.

Once your have added all the items you wish to purchase to the shopping bag, you are ready to complete your order. Simply follow these easy steps to ensure success.

• Finalize the items in your shopping bag
• Complete your shipping and billing information
• Review your order
• Enter your payment information and confirm your order

The shopping bag contains all the items you selected while you were shopping. When you add an item to your bag it will update the Shopping Bag Summary which appears after you add an item, or by clicking on the Shopping Bag link.

On the shopping bag page you can choose to continue shopping, delete items, update quantities, or check-out. To delete an item, set the quantity for that item to zero (0) and then press the 'Update Bag' button. When you're done shopping and ready to complete your order, press the Check Out button.

All purchases are shipped in Europe via package carrier or via postal service. The average delivery time is 10 business days once your order has been confirmed.

Concerning all others countries, please contact us via email at: SOBoutique.fr@hotelsathome.com Or call our customer service (toll free for Europe*) at 00 800 1 763 4835.

Shipping costs are calculated based on the total amount of your order as mentioned below:

Delivery Costs **

Those fees are available for a delivery in European Union countries. Regarding other countries please contact us via email at: SOBoutique.fr@hotelsathome.com or call our customer service 00 800 1 763 4835 (toll free for Europe*)

** Mattress & Box Spring: Call for pricing

Please call for detailed shipping costs for the mattress & box spring. The shipping costs for this item are additional and will vary based on delivery destination. The rates above are not reflective of those for the mattress & box spring.

For the European Union the customer is entitled to a cooling-off period of thirty (30) whole days from the date of delivery in which to return a product you ordered for a refund,if you have changed your mind, if the items received do not match the description given, if they are defective.

Items must be sent in their original packaging accompanied with a duplicate of the invoice to the following address: HOTELS AT HOME  – SOBOUTIQUE - 74, rue de la Belle Etoile - BP 52379  Paris Nord 2  - 95942  Roissy CDG Cedex - France.

Please note that bedding products, returns should be subject to a prior agreement with our customer service.

For more information, please refer to our Standard Terms of Sales or contact us via email at: SOBoutique.fr@hotelsathome.com or call our customer service: 00 800 1 763 4835 (toll free for Europe*).